This model was a request from a customer. Her 14 year old retriever could no longer negotiate the original 2 step Big Dog that she had previously purchased. These dimensions were built to her specifications.
Hi Judy - Yes the pet steps arrived and I think they are beautiful. The color is perfect in my bedroom, so rich looking. I was gone when they arrived but luckily my contractor was here working. He took them into the bedroom and opened up the packaging and even recycled the box for me!. He has bought the brass handles and will get them on next time he is here.
I can get Reggie to go up by using treats and some encouragement. (The others he wouldn't go up at all anymore, even with treats) Coming down is no problem. I am hoping with time he will come up on his own when he is more used to the steps
I have been taking him weekly for acupuncture and massage and that is helping. Also have some non slip socks for his back feet for inside.
Thank you for working with me on these steps. Otherwise, I would have had to put a mattress on the floor and slept with him there!
Thank you again for the personal and prompt service.